We engineer the systems that run your business across the Middle East & Africa

We're a team of engineers and consultants who build technology around your goals. Whether you want to run leaner, move faster, or scale into new markets, we design the systems your business depends on and stay on to keep them running.

4+Countries Served
6+Industry Verticals
24/7Dedicated Support
Why DPL

Why leading enterprises trust us

Trusted in Egypt · Saudi Arabia · Bahrain · Kuwait

Business-Led Engineering

Our methodology starts with how your business actually operates: Understand → Design → Implement → Optimize.

Real Regional Footprint

Live clients in Egypt, Saudi Arabia, Bahrain, and Kuwait — we know the region's systems and regulations.

SLA-Backed Support

Multi-tier support center: functional, technical, and infrastructure — year-round.

What We Do

Services engineered for outcomes

From full ERP implementation to ongoing support — we cover the entire digital transformation lifecycle.

Dynamics ERP & CRM Implementation

End-to-end Microsoft Dynamics implementation designed around your operations — not the other way around.

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Digital Transformation & AI

Strategy, AI agents, and intelligent automation — turning IT from a cost center into a growth engine.

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Dedicated Support Center

SLA-driven, multi-tier support — so your business never stops.

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Industries We Serve

Deep expertise in demanding sectors

Manufacturing Real Estate & Construction Ports & Logistics Government Cables & Infrastructure Conglomerates
Dedicated Support Center

Already running Dynamics?

We take over support for your system no matter who built it — functional, technical, and infrastructure tiers under a binding SLA, around the clock.

Explore the Support Center → Request a Free System Audit

Trusted by leading enterprises across MENA

Alexandria Container & Cargo HandlingAlexandria Container Royal Group KuwaitRoyal Group Kuwait
Common Questions

FAQ

Search or browse by topic — quick answers on who we are, how we work, and where we can help.

Common questions

Which Microsoft systems do we support?

Current Microsoft Dynamics 365 (Finance & Operations, Business Central and CRM) as well as older Dynamics AX systems such as AX 2012, which are no longer covered by Microsoft mainstream support.

Can DPL take over support for an ERP system another partner built?

Yes, that is what our Support Center is set up to do. We start with a Health Check to understand your environment, customizations and integrations, then stabilize it and move you onto SLA-backed functional, technical and infrastructure support. Your business keeps running while responsibility changes hands.

How do your support SLAs work?

Support runs on service-level agreements across three tiers: functional, technical and infrastructure. You get defined response commitments, one point of accountability, and proactive optimization instead of break-fix only. We match the tier mix to how critical each system is to your operations.

What is the free Health Check?

A free assessment of your Microsoft Dynamics system, usually one to two weeks. We review support risks, workflow gaps, risky customizations and integrations, and give you a 90-day roadmap. No cost and no obligation, and you decide what happens next.

Can you help us move from an older ERP to Dynamics 365?

Yes. We follow a business-led approach: understand how you operate, design the solution, implement and migrate the data, then support and optimize after go-live. Many clients start with support and move to migration when they are ready.

Where are you based, and how do we get started?

We are based at The Greek Campus in Cairo and serve clients across Egypt, Saudi Arabia, Bahrain, Kuwait and the UAE. Getting started is a conversation: we learn how your systems run, where they cost you time or money, and outline your options. No obligation.

Ready to do more with less?

Book a free consultation and we'll show you exactly where your systems can save time and money.

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